Business Account Manager Assistant

About the Job

The Business Account Manager Assistant supports Flying HIGH Inc.’s integrated workforce development services by assisting the Business Manager in developing strong relationships with employers, community partners, and referral sources. This position plays an active role in connecting businesses with Flying HIGH Inc.’s workforce solutions while helping individuals gain the skills, confidence, and employment opportunities needed to succeed.

The ideal candidate is an outgoing, personable, and relationship-driven professional who enjoys meeting new people, building partnerships, and representing Flying HIGH Inc. in the community. This position requires a marketing mindset, strong communication skills, a positive and engaging personality, and a passion for connecting people with opportunities.

Primary Responsibilities Include

• Assist the Business Manager with employer outreach and business development efforts to identify and recruit companies interested in partnering with Flying HIGH Inc.
• Visit and engage with potential employers to introduce Flying HIGH Inc.’s workforce development services and identify opportunities for partnership, recruitment, and employment placement.
• Build and maintain strong, professional relationships with employers, community organizations, referral sources, and other workforce partners.
• Proactively conduct community outreach to increase awareness of Flying HIGH Inc.’s employment services, training opportunities, and available workforce solutions.
• Assist the Business Manager in identifying employer workforce needs and developing recruitment strategies that connect qualified candidates with employment opportunities.
• Support talent acquisition and recruitment activities, including candidate outreach, employer recruitment, job matching, and coordination of interviews.
• Assist with planning and coordinating job fairs, hiring events, employer information sessions, hiring parties, and other recruitment activities.
• Develop creative and engaging approaches to employer and community outreach using a marketing-oriented mindset.
• Assist clients with developing and improving professional resumes and provide basic instruction on effective resume writing and job-search strategies.
• Help prepare clients for employment by providing guidance on professional communication, interviewing, workplace expectations, and job readiness.

• Represent Flying HIGH Inc. at community events, networking opportunities, employer meetings, and workforce development activities.
• Collaborate closely with the Business Manager, Job Developers, Career Counselors, Case Managers, and other Flying HIGH Inc. staff to connect candidates with appropriate employment opportunities and supportive services.
• Utilize available Flying HIGH Inc. resources to help employers meet their hiring needs and help candidates overcome barriers to employment.
• Maintain accurate documentation of employer outreach, community contacts, recruitment activities, and candidate interactions in Apricot and other applicable systems.
• Follow up with employers and clients to maintain relationships, support successful placements, and identify opportunities for continued partnership.
• Utilize social media platforms to market Flying HIGH Inc.’s activities, employment opportunities, recruitment events, and workforce development services.

Requirements

• Associate degree in Marketing, Business, Human Resources, Workforce Development, Communications, or a related field preferred; equivalent work experience may be considered.
• Strong interpersonal and communication skills with the ability to confidently interact with employers, community members, job seekers, and professional partners.
• Outgoing, personable, and relationship-oriented personality with a genuine enjoyment of meeting and working with people.
• Strong networking and relationship-building abilities.
• Demonstrated marketing mindset with the ability to promote services, identify opportunities, and creatively engage potential partners.
• Strong organizational, follow-up, and documentation skills.
• Ability to work independently while collaborating effectively with a team.
• Comfortable making phone calls, conducting outreach, attending networking events, and visiting businesses and community organizations.
• Ability to utilize Microsoft Office products, including Word, Excel, and Outlook, as well as electronic record systems.
• Valid Ohio driver’s license, reliable transportation, and clean driving record.
• Knowledge or experience in workforce development, recruiting, human resources, marketing, sales, social services, or a related field preferred.
• Able to pass post-offer drug screen.